Responsible Gaming at dig88

🤝Our Commitment to Player Welfare

dig88 genuinely cares about the wellbeing of every player on its platform. We believe that gambling, when approached responsibly, is a legitimate form of entertainment that millions of adults across Bangladesh enjoy. However, we also recognise that for a small number of people, gambling can become harmful — and it is our duty to do everything in our power to prevent that.

Our responsible gaming programme is built around a simple principle: you should always be in control of your gambling. dig88 provides a suite of practical tools that let you set limits, take breaks, and exclude yourself from the platform entirely if needed. These tools are free, immediate, and always accessible from your account settings or via our live chat support team, available 24 hours a day, 7 days a week.

🛠️Your Responsible Gaming Tools

Every registered dig88 player has access to the following tools at no cost. You can activate or adjust any of these directly from your account settings or by contacting our support team via live chat.

💳Understanding Deposit Limits

Deposit limits are one of the most effective tools for managing your gambling spend. dig88 allows you to set limits across three time horizons so you can choose the level of control that suits your lifestyle.

• Daily deposit limit: the maximum amount you can deposit to your dig88 account within any 24-hour period, calculated from the time you set the limit.
• Weekly deposit limit: the maximum amount you can deposit across any 7-day rolling period. This is useful for players who prefer to budget on a weekly basis.
• Monthly deposit limit: the maximum amount you can deposit within any 30-day period. This gives you the broadest view of your gambling budget over time.
• Reducing your limit takes effect immediately and cannot be overridden. Increasing a limit is subject to a mandatory 24-hour cooling-off period before the higher limit becomes active — this is a deliberate safeguard, not a technical delay.

⏸️Time-Out and Self-Exclusion

Sometimes a break is the best tool available. Whether you need a short pause to reassess your habits or a long-term exclusion to address a more serious concern, dig88 provides structured options for every situation.

• 24-hour time-out: a one-day pause on betting and deposits, useful when you feel you need an immediate short break. Your account remains accessible for withdrawals only.
• 7-day time-out: a one-week pause that gives you space to reflect on your gambling habits without a permanent commitment. Withdrawals remain available.
• 30-day time-out: a full month away from betting and deposits. Recommended if you have noticed a pattern of escalating play and want a meaningful reset period.
• Self-exclusion (6 months minimum): a permanent exclusion from all dig88 services — betting, deposits, promotional communications — for at least 6 months. To activate, contact our support team via live chat and clearly state that you wish to self-exclude. dig88 will process your request immediately.

🔍Recognising Signs of Problem Gambling

Problem gambling can develop gradually. Many players who develop a gambling problem do not recognise it straight away. The following signs may indicate that gambling is having a negative effect on your life or the life of someone close to you:

• Spending more money on gambling than you intended or can afford, and feeling unable to stop even when losses are mounting.
• Chasing losses — betting more in an attempt to recover money lost in a previous session, which typically leads to larger losses.
• Lying to family members, friends, or colleagues about how much time or money you spend gambling.
• Neglecting work, study, family responsibilities, or personal health because of time spent gambling or thinking about gambling.
• Borrowing money, taking out loans, selling personal possessions, or using emergency funds to finance gambling.
• Using gambling as a way to escape stress, anxiety, depression, loneliness, or difficult personal circumstances.
• Feeling irritable, restless, or anxious when you are not gambling or when you try to cut down on gambling.
• Having repeated unsuccessful attempts to control, cut back, or stop gambling entirely, despite a genuine desire to do so.

👶Protecting Minors

dig88 operates a strict adults-only policy. Our minimum age for registration and play is 21 years. Every new account registration is subject to age verification as part of our standard KYC process. dig88 reserves the right to request age verification documents at any point during your account's active lifetime, and to immediately close any account found to belong to a person under 21.

If you share a device with younger family members — including children and teenagers — we strongly recommend taking the following precautions to prevent underage access to the dig88 platform:

• Always log out of your dig88 account when you finish a session, especially on shared or family devices. Never save your password in a browser on a shared device.
• Use your device's parental control features to restrict access to gambling websites. Most Android and iOS devices include built-in screen time and content restriction tools.
• If you suspect that a minor has accessed dig88 using your account or any other account, please notify us immediately via live chat so we can investigate and take appropriate action.

✅Tips for Playing Safely

Responsible gaming is not just about using platform tools — it is also about the attitudes and habits you bring to gambling. The following guidelines will help you keep gaming enjoyable over the long term.

• Set a budget before you start and stick to it. Only gamble with money you can genuinely afford to lose — never with money earmarked for rent, food, bills, or family needs.
• Treat gambling as entertainment, not as a financial strategy. Every game on dig88 is based on chance — there is no guaranteed system, method, or strategy that produces consistent wins.
• Take regular breaks during gaming sessions. Stand up, stretch, and step away from the screen for at least a few minutes every hour to maintain perspective and avoid compulsive play.
• Never gamble while under the influence of alcohol or other substances, or when you are feeling emotionally distressed, angry, or depressed. These states impair judgement and increase the risk of impulsive decisions.
• Keep gambling in proportion to your other activities. If you find yourself thinking about gambling when you are at work, spending time with family, or trying to sleep, this may be an early warning sign that gambling is taking up too much mental space.
• Talk openly with someone you trust if you feel that gambling is becoming more than just entertainment. Whether it is a family member, a close friend, or a professional counsellor, sharing your concern with another person is often the first and most important step toward regaining control.

💬Get Help — We Are Here for You

If you believe that gambling is causing harm to you or someone close to you, please reach out to dig88 immediately. You do not need to have a confirmed problem to ask for help — if you have a concern, even a small one, our support team is ready to listen and to help you access the right tools without any judgment.