dig88 Frequently Asked Questions

Registering on dig88 takes under two minutes. Go to dig88.ws, tap the sign-up button, enter your mobile number, choose a secure password, and provide your date of birth to confirm you are 21 or older. After submitting, you will receive a one-time SMS verification code — enter it to activate your account. Once active, you can log in and make your first deposit via bKash, Nagad, or Rocket immediately.

dig88 requires identity verification before your first withdrawal can be processed. You will need to upload a clear photo of a valid government-issued ID — such as your National Identity Card (NID), passport, or driving licence — plus a selfie holding that same document. KYC verification is normally completed within 24 hours. Players from all divisions of Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi, follow the same process.

To reset your dig88 password, tap Forgot Password on the login screen and enter the mobile number linked to your account. You will receive a one-time reset code by SMS — use it to set a new password. If you no longer have access to your registered number, contact dig88 live chat support and our team will verify your identity through alternative documentation before restoring access to your account.

No — dig88 strictly enforces a one-account-per-player policy. Duplicate accounts are detected automatically during KYC and payment verification. If duplicate accounts are confirmed, all accounts belonging to that player will be permanently closed and any balances will be forfeited. If you have accidentally created a second account, contact dig88 support immediately via live chat to have the duplicate removed before any penalties apply.

You can request permanent account closure at any time by contacting dig88 support through live chat. Before closure, any remaining real-money balance will be withdrawn to your verified bKash, Nagad, or registered bank account, subject to KYC clearance. Note that permanent closure differs from self-exclusion — if you are closing because gambling has become a concern, activating self-exclusion first offers stronger protection against future re-registration on dig88.

dig88 accepts deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), BRAC Bank, Islami Bank Bangladesh (IBBL), City Bank, and Sonali Bank. Mobile wallet options like bKash and Nagad are the most popular because funds usually arrive within minutes. Bank transfers are also supported but may take up to one business day depending on your bank. All supported payment methods are listed on the dig88 deposit page after you log in.

A bKash deposit on dig88 is credited within 1 to 5 minutes in the vast majority of cases. Funds often appear almost instantly once bKash confirms the transaction. If your deposit has not appeared after 15 minutes, check that the transaction shows as successful in your bKash app. If it does, contact dig88 live chat support with the bKash transaction reference number and our team will investigate and resolve it promptly for you.

The minimum deposit on dig88 is ৳200 for all supported payment methods, including bKash, Nagad, and Rocket. dig88 does not set a maximum deposit limit on its end, though your mobile wallet provider may impose daily transaction caps of their own. If you plan to make a larger deposit, check your bKash or Nagad app first to confirm your daily limit has not been reached before initiating the transfer.

The minimum withdrawal amount on dig88 is ৳500. Withdrawals are sent to your verified bKash, Nagad, Rocket, or registered bank account. Your account must have passed KYC identity verification before any withdrawal request can be approved. dig88 does not charge a withdrawal fee on its end; however, your mobile banking provider or bank may deduct a small transaction charge, which is outside dig88's control.

dig88 processes approved withdrawal requests within 24 hours. Most bKash and Nagad withdrawals complete within a few hours of being processed. Bank transfer withdrawals typically take 1 to 3 business days depending on the receiving bank. Withdrawals submitted during Bangladesh public holidays or weekends may experience a short additional delay due to inter-bank settlement schedules. dig88 aims to process all requests as promptly as possible.

dig88 charges no platform fees on deposits or withdrawals. The full amount you transfer is credited to your account, and the full approved withdrawal amount is dispatched to your wallet or bank without any deduction from dig88. Any transaction charges levied by your bKash, Nagad, Rocket, or bank provider are set by those third parties and are entirely outside dig88's control. Always check your provider's fee schedule for the latest information.

dig88 offers a wide range of games covering cricket betting (BPL, IPL, T20 World Cup, and international matches), live casino (baccarat, roulette, blackjack, Dragon Tiger, and Andar Bahar with real dealers), online slots from providers including Pragmatic Play and NetEnt, crash games including Aviator, virtual sports, and keno. All games run directly in your mobile browser with no download needed, making dig88 accessible to players across all of Bangladesh.

Cricket betting on dig88 lets you wager on match outcomes, player performance, innings totals, and live in-play markets across the BPL, IPL, T20 World Cup, and other international fixtures. Log in, go to the Cricket section, select your match, choose a market such as match winner or top batsman, enter your stake in BDT, and confirm. Odds update in real time during live matches, and any winnings are credited to your dig88 balance immediately after the result is settled by the official scorer.

Yes — every slot game on dig88 uses a certified Random Number Generator (RNG), which guarantees that each spin outcome is completely random and unaffected by any previous spin. Games supplied by certified providers such as Pragmatic Play and NetEnt are independently tested for fairness before being made available. The Return to Player (RTP) percentage published for each title is an independently verified theoretical long-run payout figure, not a prediction of any individual session result.

Yes — dig88 is fully optimised for mobile play without any app installation. Simply open dig88.ws in Chrome, Samsung Internet, or any modern browser on your Android or iOS device and the full site loads in a mobile-friendly layout. The complete game library including cricket betting, live casino, slots, and crash games is available on mobile. Keeping your browser updated ensures the best performance and graphics quality on dig88.

dig88's live casino features real human dealers streaming games in real time, powered by providers including Evolution Gaming and Ezugi. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Live Dragon Tiger, Live Andar Bahar, and game show formats such as Crazy Time. Tables run 24 hours a day, 7 days a week including during Eid, Pohela Boishakh, and other Bangladesh holidays. Minimum and maximum bet limits vary by table and are displayed before you join any seat.

dig88 offers a welcome bonus to new players who register and complete their first qualifying deposit. The exact bonus percentage and maximum amount are detailed on the dig88 promotions page, which is updated regularly — always check the live promotion before depositing to see the current offer. The welcome bonus is limited to one claim per player and cannot be reactivated once it has been used or has expired.

A wagering requirement — sometimes called a rollover — is the number of times you must wager your bonus (or bonus-plus-deposit) amount before it can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total eligible bets before that bonus money converts to withdrawable funds. The specific wagering multiplier and eligible game categories for each dig88 promotion are always stated clearly in that promotion's terms.

Yes — dig88 bonuses carry an expiry period, typically between 7 and 30 days from the date the bonus is credited to your account. If you do not complete the wagering requirement within that window, the bonus and any winnings generated from bonus play are automatically cancelled. Always read the specific expiry terms of each promotion before activating it, and plan your play sessions accordingly to avoid losing a bonus unnecessarily.

No — bonus funds on dig88 cannot be withdrawn until the associated wagering requirement has been fully completed. Your account balance is split into real-money funds (which are withdrawable at any time) and bonus funds (which are subject to wagering). You may withdraw your real-money balance at any time without cancelling an active bonus, unless the individual promotion's terms state otherwise. Once wagering is complete, the bonus converts to real cash and becomes freely withdrawable.

Yes — dig88 periodically offers free spins as part of welcome packages, reload bonuses, and seasonal campaigns such as during Eid, Pohela Boishakh, or the IPL and BPL cricket seasons. Free spins are credited to specific slot titles and carry their own wagering requirements before winnings can be withdrawn. Check the dig88 promotions page regularly for current free spin offers. Any free spins awarded as part of a welcome bonus are usually subject to the same overall wagering terms as that welcome package.

dig88 is a safe and reliable platform that uses SSL encryption to protect all data transmitted between your device and our servers, keeping your personal information, login credentials, and financial transactions secure at all times. All games use certified RNG technology to guarantee fair outcomes. dig88 enforces a strict 21+ age policy and provides responsible gaming tools to every registered player. Players across Bangladesh from Dhaka to Cox's Bazar use dig88 with confidence.

The minimum age to register and play on dig88 is 21 years. This is a strict requirement, not a recommendation. dig88 verifies player age as part of the KYC process before approving any withdrawal. Any account found to belong to a player under 21 will be permanently closed and the balance forfeited without exception. If you are under 21, please do not register. dig88 takes its 21+ policy seriously to protect young people across Bangladesh.

dig88 provides responsible gaming tools accessible from your account settings or via live chat. You can set daily, weekly, or monthly deposit limits, activate a cooling-off period of 24 hours, 7 days, or 30 days during which all betting and deposits are paused, or request permanent self-exclusion for a minimum of 6 months. Deposit limit reductions take effect immediately. To activate self-exclusion, contact dig88 support via live chat and state your request — it will be actioned without delay or judgment.

If gambling is affecting your finances, relationships, or mental well-being, please take action now rather than waiting. Contact dig88 support immediately via live chat and ask to activate self-exclusion — our team will process it promptly with no questions asked. You should also consider speaking with a trusted family member, friend, or qualified counsellor. dig88's full responsible gaming guidance, including self-assessment tools and support resources, is available on our Responsible Gaming page.

dig88 protects all player data using SSL encryption across the entire platform, ensuring that every piece of information sent between your browser and dig88's servers is encrypted and cannot be intercepted by third parties. Account passwords are stored using secure hashing and are never visible in plain text to any member of dig88 staff. KYC documents are handled with strict confidentiality and stored securely. dig88 does not sell or share your personal data with outside parties except where required to process your payments through providers such as bKash or Nagad.